WEBSITE USAGE TERMS & CONDITIONS
Welcome to our website.
The terms ‘Circles on the Square’ or 'Circles' or ‘us’ or ‘we’ refer to the owner of the website whose registered office is 9 Public Square, Wilkes-Barre, PA, USA 18701. Circlesonthesquare.com is a wholly owned subsidiary of Circles on the Square, Inc., a regular corporation registered in the state of Pennsylvania. The term ‘you' refers to the user or any viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Circles on the Square’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the state of Pennsylvania and the United States of America.
SHIPPING & RETURNS
We do everything we can to ensure that your items arrive as soon as possible. Orders are packed and sent within 24 hours of receiving them. Most orders received before 1:00pm EST are sent the same day. Next Day and 2nd Day orders that are received by 3:00pm EST are sent out the same day. Our items ship from Wilkes-Barre, PA so West Coast orders will take the longest delivery time.
We ship by either UPS or US Postal Service.
Choose the method you prefer during checkout. Shipping rates are determined by the weight of the order. All Expedited orders are shipped via UPS. Estimated delivery times are: Standard (UPS or USPS) 3 to 7 Business Days UPS Next Day Air Next Business Day UPS 2-Day 2 Business Days UPS 3-Day 3 Business Days Orders sent to APO, FPO and PO Boxes ship via US Postal Service only. Do not include weekends or holidays in your calculations for delivery of your package. (For example, an order placed on Friday and shipped UPS Next Day Air will arrive on Monday.).
We cannot reimburse shipping for orders shipped to the incorrect address. Please note that we ship to the exact address that you enter when placing your online order. If you have changed your mind regarding your order that has already been shipped, please Do Not refuse the package(s) as a return delivery charge will be deducted from your refund.
You are welcome to pick up your order at our Wilkes-Barre, PA location. At the time of Checkout, add your billing information. If the zip code you entered is in our area, Local Pickup in Wilkes-Barre, PA will be made available in the Please Select a Shipping Option dropdown menu. Items may be picked up at our store weekdays from 8:30am - 5:00pm.
Damaged Shipments If you receive a shipment with a damaged item, please notify our Customer Service department within 48 hours or on the next business day so that we can resolve the problem as quickly as possible and file a claim with UPS or the US Postal Service
Returns & Exchanges:
At Circles, we want you to be thrilled with your items. If you have any questions or concerns, or are unhappy with your order for any reason, please call us at 570-829-4005 or contact us via email.
If you are unsatisfied with your purchase for any reason Circles on the Square will gladly credit your account for the appropriate amount once the item is returned. No credit will be given for shipping charges. Item must be in the same condition as when sent including any and all product packaging w/original tags attached. Items must be returned no later than 14 days from receipt. Exchanges can be made within 14 days for the same reasons as above for similar or exact items. Any cost differential will be charged or credited to the account used to purchase the item(s). A $3.00 shipping charge will apply to exchanges. Shipping/return shipping charges cannot be refunded or credited. No return or exchange for sale items. A $5.00 restocking charge will apply if item is returned in unacceptable condition.
information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.- To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
we disclose any information to outside parties?
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